Consumer health data privacy policy
Starfall Spire is a game by Kayce Thomas. Washington State's My Health My Data Act asks businesses to say how they handle consumer health data: information about someone's physical or mental health. This is ours. Effective 5 October 2026. Last updated in November 2026.
What we collect, and where it comes from
Only what you choose to tell us about your health in an email to support@starfallspire.com, or in feedback you send us while testing our app with Apple's TestFlight, such as a health condition, a disability, a diagnosis or treatment, or an aid you use. It comes from you alone. The game never asks about your health, and we never try to work it out from how you play. You never need to tell us: what you were trying to do, what stopped you and any setting you had on are enough for us to help.
How we use it
Only to answer you and fix what got in your way. Never for ads or anything else. These services handle your emails and feedback for us, to help us do that:
- Cloudflare passes your email on to our help desk without keeping the message itself, though it keeps a record of the sender, recipient and subject line for 31 days.
- Zoho Desk, from Zoho Corporation, is the help desk where we read and answer your emails. It keeps them, with our replies. It emails us a notice only when one of us mentions another in a comment on your emails. The notice has their subject line and our comment, never the emails themselves, and our email provider keeps it in our mailbox until we delete it with your emails.
- Apple's TestFlight passes us feedback from a test build of our app, and keeps it for us in App Store Connect, where we read it.
- Anthropic's Claude runs our AI agents. One of them, Linnet, reads what you wrote in your first five emails, and in your TestFlight feedback, to turn a bug into a ticket for us.
- Notion holds those tickets. When your email's subject says Accessibility, as the link in our accessibility section sets it, the ticket doesn't quote you: Linnet describes the problem and the setting you had on in its own words, and leaves out your health. A ticket from TestFlight feedback doesn't quote you either: Linnet sums up what you reported in its own words, and leaves out your health. A ticket from an email with any other subject can quote up to 1,200 characters of what you wrote. So can a ticket filed from TestFlight feedback before we changed this in November 2026, until we delete that feedback.
Sharing
We don't share or sell consumer health data. No other business gets it from us for its own use.
Apple gets your TestFlight feedback straight from you, not from us, and keeps its own copy, not just the one it shows us. Apple's TestFlight & Privacy page says it keeps feedback for a year, and uses some of it for its own purposes, such as improving TestFlight and preventing fraud. That copy is up to Apple.
Your rights
Email support@starfallspire.com from the address you wrote to us from, or the one you test our app with, and ask us:
- whether we have any of your consumer health data, and for a copy of it;
- to delete it. We delete your emails and our replies from our help desk, and our copy of your feedback from App Store Connect, and take anything from them out of our tickets. That also withdraws your consent to our having it.
It's free. We do it within a month, and reply to confirm. We don't share or sell it, so there's no one else to list or to tell.
If we turn your request down, reply to ask us to look again. A person reviews it and answers within 45 days, with our reasons. If we still say no, you can complain to Washington's Attorney General.