Fair Play
Starfall Spire is a single-player game with one shared space: the weekly Rift ladder, where other players see your wizard name and score, and your battle tag once you have one. These rules cover that space. You accept them when you name your wizard. Effective 5 October 2026.
Wizard names
Your wizard name is public on the Rift ladder, and players of all ages see it, with your battle tag once you have one. Choose a name that's fine for everyone. Not allowed:
- Swearing, slurs or sexual words, including with swapped letters, symbols or spacing.
- Hate or harassment aimed at any person or group.
- Real people's names used to impersonate or mock them, or names posing as Starfall Spire staff.
- Personal details: a full name, address, phone number, email or social media handle, yours or anyone else's.
- Ads, links, or promotion of another app, site or service.
- References to illegal drugs, violence or extremist groups.
Names are filtered automatically: for swearing, slurs and sexual words, and for ways to reach a player outside the game, such as an app's or site's name, "dm me" or "add me", a phone number, an email address or a link. A name that fails the filter shows as "A Wizard", and its Rift runs still count. No filter is perfect: it can catch a harmless name, or miss one that breaks these rules, which you can report.
Playing fair
- Rift scores come from real runs in the official game. Our server replays every run and refuses scores that don't match.
- Don't modify the game, edit saves, or use tools that play or alter a Rift Trial for you.
- If you find a bug that gives an unfair edge, tell us instead of using it.
- Don't ask for a refund on something you mean to keep using. Refunded purchases may be removed from the game.
Rift tries
Every player gets the same three tries each Rift week. Tries are never sold, and no ad, offer, gift or event gives you another one. The Rift tab shows how many you have left.
- Entering the Rift spends a try. Ending a run early doesn't give it back.
- The ladder shows your best run of the week, and ranks only runs played to the end. A run you end early (End run) stays off the ladder. It still counts on your device like any other run: for your best, tiers and rewards.
- Tries come back when a new Rift opens, every Monday at 00:00 UTC. A run belongs to the week you entered it in.
- If we clear a week's ladder while the week is still open, because its scores were counted wrong or cheating spoiled it, everyone gets that week's tries back, on every device, as long as the game is up to date. A run counts when it reaches us, so one you played before we cleared the ladder that your device sends afterwards is one of those tries. This starts with the week of Monday 12 October 2026.
- Loading a save or erasing your spire during a run (a backup's Restore, Load pasted save, Restore from cloud or Erase everything, in the Tome) ends the run. It doesn't count, and its try stays spent.
- One wizard per person on the ladder. If you play on more than one phone or tablet, link them instead of starting a second wizard: in the Tome, under Cloud save, tap Link a device.
- Linked devices share tries for runs played to the end: our server takes three runs a week from you, whichever device sends them. A run you end early never reaches our server, so its try stays in that device's save.
Reporting and hiding
Tap ⚑ next to a name on the ladder to report it. The name disappears from your ladder straight away. A report counts once the player who made it first used cloud save or the Rift at least 3 days before, or has a Rift run on the ladder that scored above 0, started after that first use and reached us at least 15 minutes after it. Three counted reports replace a name with "A Wizard" for everyone until a person on our team reviews it, within two days. Reports count against the player, not just the name, so a new name shows as "A Wizard" too until then. If the name follows the rules, it comes back, and those reports never count again. To tell us more, or to report something else, email support@starfallspire.com.
If the rules are broken
If a person on our team confirms that a wizard name breaks the name rules:
- the name shows as "A Wizard" everywhere on the ladder, in every week;
- renames are locked for that Rift week and the 3 after it: runs the player sends meanwhile show as "A Wizard", whatever name they carry. In version 1.0.2 and later, saving a name the game made up (New name) meanwhile puts "A Wizard" on all the player's runs up to then, every week's, and neither the lock ending nor an upheld appeal brings a name back to them;
- it counts as a strike. If renames are still locked for an earlier name, there's no new strike, but the lock starts over from this week. A second strike, for a name confirmed after the lock ends, brings a new lock, and after it the ladder only shows a name the game makes up for the player (New name in the Rift tab).
The game tells the player why, in the Rift tab: the rule the name breaks, for how long, and how to appeal.
For cheating, or anything else that breaks these rules, and depending on how serious it is and how often it happens, we may also:
- remove runs from the ladder;
- keep the player off the ladder, for a week or for good.
We never take away the game itself: your progress, your purchases and everything you play offline keep working.
Appeals
If you think we got it wrong, email support@starfallspire.com with your wizard name, roughly when it happened, and your support info (in the game's Tome tab, under Help, tap Copy support info). A person reads every appeal, and we reply within 7 days. If we agree with you about a name, it shows again on the runs that carry it, and its rename lock and strike go too. Runs sent while renames were locked stay as "A Wizard". In version 1.0.2 and later, if a name the game made up was saved while your renames were locked, all your runs from before then stay as "A Wizard" too, every week's, as none of them carries a name any more. A run you send later in a Rift week that's still open can put a name on that week's run again.